Refund policy
OFF LEASH OUTLAWS – RETURNS, REPLACEMENTS & REAL TALK
At Off Leash Outlaws, every piece is made-to-order — no dusty warehouse, no bulk bins, no mass-produced nonsense. Your gear is printed fresh the moment you pull the trigger. That means we don’t run a traditional “try it, return it, no worries” setup… and honestly, we’re good with that.
But here’s the deal, outlaw to outlaw:
🔥 If your order shows up misprinted, damaged, defective, or just plain wrong — we fix it. Fast.
Send us a message within 5 days of delivery, drop a photo of the issue, and our crew will ride into action.
If validated, we’ll ship a replacement immediately, no questions, no cost, no hassle.
🔥 Need to ship something back?
If we request the item returned, just get it back to us within 10 days. We’ll cover the rest.
🔥 What we can’t take back
Because everything is custom-made for you the moment you check out, we can’t accept returns for:
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Custom or personalized orders
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Sale items
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“Changed my mind” or buyer’s remorse
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Wrong size ordered (seriously — check that size chart like a responsible renegade)
🔥 The 30-Day Promise
If something feels off about your order within 30 days of arrival, reach out. We’ll investigate, make it right, and keep you riding happy.
🔥 Bottom Line
We don’t do generic.
We don’t do mass-production.
And we sure as hell don’t leave customers hanging.
If we messed up, we fix it.
If it’s a sizing or change-of-heart thing, we can’t take it back — every piece is made specifically for you.
But if your gear arrived damaged, defective, or wrong?
We always stand behind our work.
Because outlaws look out for their own.